Engineering Manager
In my last role, I rebuilt our on-call rotation from scratch. We were running with three engineers carrying twenty-four-seven for the whole platform, and two of them were close to leaving. I wrote a proposal for a follow-the-sun setup, partnered with our staff engineer to redo the runbook coverage, and convinced our director to expand on-call to seven engineers across two time zones. The harder part was getting the engineers themselves to opt in. I did one-on-ones with each of them, redesigned the comp adjustment, and kept the schedule open for sixty days so anyone could change their mind. We launched the new rotation in October. Pages per engineer dropped sixty percent. Both of the engineers who had been close to leaving renewed in their next cycle. The reason I am proud of it is not the schedule. It is that I went into it not knowing if I could move my director on the comp piece, and I did the work to find out.