Question 1

How does the AI interview coaching work?

Accepted Answer

Our AI analyzes your resume and the job posting to generate relevant interview questions. When you record your answers, we transcribe and evaluate them based on structure (STAR method), clarity, relevance, and impact. You receive detailed feedback and suggestions for improvement.

Question 2

Can I cancel my subscription anytime?

Accepted Answer

Yes, you can cancel your Plus or Pro subscription at any time from your Profile settings. Your access continues until the end of your current billing period. You can also request a full refund within 14 days of purchase from Profile — access ends immediately when a refund is processed.

Question 3

Is my data private and secure?

Accepted Answer

Absolutely. We use industry-standard encryption for all data. Your resumes and voice recordings are only used to provide the Service and are never shared with third parties for marketing purposes. You can delete your data at any time from your Profile settings.

Question 4

How do I download my interview data?

Accepted Answer

You can share individual interview reviews using the share link feature, which creates a temporary link to your interview results. For full data export, please contact our support team.

Question 5

What's included in the free plan?

Accepted Answer

The free plan includes 2 interview sessions per month with up to 20 minutes duration and basic feedback. Upgrade to Plus ($4.99/mo) for 7 sessions with all features, or Pro ($9.99/mo) for unlimited sessions.

Question 6

How accurate is the AI scoring?

Accepted Answer

Our AI provides consistent, objective feedback based on interview best practices. While no automated system is perfect, our scoring aligns with professional interview coaching standards. The feedback is meant to help you improve, not to predict exact interview outcomes.

Question 7

Can I practice for specific types of interviews?

Accepted Answer

Yes! You can choose from different interview modes including HR Screen, Technical, Behavioral, Case Study, and Culture Fit. You can also use Quick Practice to focus on specific question categories.

Question 8

What file formats are supported for resumes?

Accepted Answer

We support PDF and DOCX files for resume uploads. Our AI extracts and parses the content to personalize your interview questions.

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